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SHIPPING & RETURNS

shipping 

Welcome to our shipping policy! Here, you'll find all the information you need about our shipping methods, packaging, and associated costs. ​

𐙚 We ship to:

  • Worldwide 💗

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𐙚 CARRIER

  • We utilise AusPost to deliver bundles of goodies to your doorstep​

 

𐙚 CORRECT ADDRESS

  • Please make sure your shipping address is correct when ordering! We can’t replace orders sent to the wrong address!

returns & exchanges

Our return and exchange policy is designed to offer you peace of mind when making a purchase from us. We want you to be completely satisfied with your order, and in the event that you need to return or exchange an item, we are here to assist you every step of the way.

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𐙚  DAMAGED PRODUCT RETURN/EXCHANGE:​

  • Exchanges - if the product is indeed our fault, we will give you a choice of either full refund or sent a new one 

  • If your order reaches you with a fault or develops an issue, please contact us within 7 days of receiving it. ​

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*Please note: All damaged item claims are subject to review. We have the right to decline claims where damage appears inconsistent with delivery-related issues. *

- Wilkkiki

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